Master Microsoft Outlook 2021/365

Learn the ins and outs of Outlook 2021 and take control of your inbox!

Master Outlook 2021 and Improve Your Productivity

Do you feel swamped by emails and meeting requests? If so, it might be that you just don’t know the most efficient way to manage your emails, calendar, contacts, tasks and notes. Don’t worry, we’re here to help!

In this ‘Outlook 2021’ course we aim to fast-track your email management knowledge leaving you to focus only on the most important tasks.

Outlook 2021 is designed to take advantage of the latest updates from Microsoft. Students will learn how to work with the new simplified ribbon, use drawing and inking tools, insert a wider range of media into emails, use translation services, mention people, create Teams meetings from inside Outlook, set up rules to automate inbox management and so much more!

In this course we will explore all aspects of Outlook 2021, not just email. I’ll show you how to use the calendar to create appointments and schedule meetings with colleagues. We’ll learn how to add new contacts and manage them using folders and contact groups. Finally, we will explore how to create task lists to keep on top of to do items and use notes to make important information easily accessible. I’ll also be showing you some of my favourite productivity hacks and efficiency tips.

This course is designed for all users of Outlook and the only pre-requisite is that you have a working copy of Outlook 2021.

In this course, students will learn how to:

  • Work with the new simplified ribbon as part of the wider Outlook interface.
  • Configure a Microsoft and Gmail account.
  • Customize the Quick Access Toolbar.
  • Open and customize Outlook Today.
  • Know where to go to get Help.
  • Open, Read, Send and Receive mail.
  • Insert Attachments and Save Attachments from a Message.
  • Use the Search and Filter buttons to find Mail.
  • Flag Messages as Junk and work with the Blocked Senders List.
  • Ignore conversations that are no longer relevant.
  • Clean-up long conversation threads.
  • Organize mail using Follow-up Flags, Categories and Folders.
  • Make emails stand out using Conditional Formatting.
  • Process messages automatically using Rules.
  • Create Search Folders to re-run common searches.
  • Delete and Archive Mail.
  • Create and Format New Messages.
  • Resend and Recall a Message.
  • Reply and Forward Messages.
  • Create and Attach an Email Signature.
  • Add Voting Buttons to get feedback from recipients.
  • Set Delivery Options on messages.
  • Use mentions to target specific people.
  • Translate messages from one language to another.
  • Use Read Aloud to have messages read to you.
  • Send an Out of Office message.
  • Annotate and Draw using Ink.
  • Insert tables, shapes, icons and other media into messages.
  • Add new contacts.
  • Import multiple contacts from a CSV file into Outlook.
  • Organize contacts using contact groups and folders.
  • Share contacts with others.
  • Customize Calendar Settings.
  • Create Appointments, All Day Events and Meetings.
  • Use the Scheduler to find free time.
  • Respond to meeting invites.
  • Create a Microsoft Teams Meeting from within Outlook.
  • Add Delegates to manage your inbox on your behalf.
  • Share Calendars with others.
  • Create and edit tasks in the to do list.
  • Assign task to others and monitor the completion status.
  • Create and manage notes.
  • Customize Outlook Settings.
  • Clean-up a Mailbox that’s reached its size limit.

Course Format

  • This is a video-led course. You can preview some videos below.
  • This course includes practice exercises.
  • This course is aimed at PC Excel users.

Course Certificate Included

This course includes an optional online quiz that will generate a course certificate upon completion.

14-Day Guarantee

We offer an unconditional, 14-day, full money-back guarantee, no questions asked. This is our way of ensuring you have complete confidence in your Stream Skill purchase. If you don’t learn, you don’t pay.

Why Trust Us?

Stream Skill is part of the Simon Sez IT family and has been in business 14+ years and taught over 1 million students in that time. We’ve created over 130 software training courses, 8,000+ video tutorials, and we’ve helped thousands of people across the world learn how to use Microsoft Office. We’ve now created Microsoft Excel courses for the last five versions and continue to help people get to grips with this essential tool.


Your Instructor


Simon Sez IT
Simon Sez IT
Simon Sez IT makes business and technical software simple to learn.

Our most important goal is to help learners build and strengthen your software skills. We focus on simplicity but explain things in the detail they deserve. Simon Sez IT subject matter experts bring passion, knowledge and practical insights to video-based courses and practice exercises – all designed to help learners immediately apply your new knowledge and master your learning goals.

This is why more than a million learners have relied on Simon Sez IT since 2008.

Course Curriculum


  Section 10: Course Close
Available in days
days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund.
Can I try a course I'm interested in before I purchase a course or membership?
Absolutely. The first set of videos for each course is free. Our thinking is that this allows you to hear the teacher's voice and see the visuals. To watch a free video, just click onto the course of interest. Then click the video lesson that has the “Preview" button.
What if I have questions or problems while I'm watching my tutorial?
Should you have any problems using the system, we offer free technical support to customers. Just send an email to [email protected] and we will respond promptly.
Can I get my money back if I'm not satisfied?
We offer an unconditional 14-day full money back guarantee – with no questions asked. As a result, you can rest assured that you can make your purchase in complete confidence. Our motto is “If you don't learn, you don't pay." Thanks to our 14 days risk-free offer, you can test-drive a course and make sure it's what you had in mind. We are committed to your total satisfaction!
If I register for a monthly or annual membership, will my credit card get charged automatically at the end of each pay period?
If you sign up for a monthly or annual membership, your subscription will renew automatically. Customers are welcome to cancel their recurring subscription at any time.
Will your videos work with Mac computers?
All of our courses are compatible with both Windows (PC) and Mac computers.
Will your videos work with iPhone, iPads, and Android devices?
All of our courses are compatible with iPhones and iPads and most Android devices. If you are looking to confirm that it works for you, feel free to view the free preview videos offered for each course.
Can I view your online training from any computer?
Any computer or mobile device with an Internet connection can be used for our online training courses.
Do you offer any online quizzes or testing tools?
We offer online testing for over 90% of our courses. Testing is also available with our newly published courses. The course tests can be simply used as testing tools or to earn a Certificate of Completion for a given course. The Certificate of Completion can be earned with a passing grade of 70%.
Do you offer Certificates of Completion?
We offer Certificates of Completion for courses and Test Certificates on courses that offer an online quiz (currently over 80% of our courses). The Certificates of Completion are automatically generated when you complete a course, and the Test Certificates are offered as part of the online test/quiz, which accompanies the course. You will need a passing grade of 70% in order to receive a Certificate. The quizzes are based solely on course content.
Do you offer discounts for non-profits or educational institutions?
Yes, we offer 20% off discounts to non-profit, educational, and government agencies. Contact [email protected] for more information.
Where is Simon Sez IT located?
Simon Sez IT is located in sunny Florida, USA.
How long have you been in business?
We started our company in 2008 with our first course for Excel 2007. Since that time, our company has published over 140 courses. Our training is used in over 180 countries worldwide.
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You can update your credit card information directly from your profile. You can also click on your account in the upper right corner and then click on “Add / Change Credit Card". Once you are finished making any updates, click on the “Update Credit Card" button to save these changes. You can watch the how to video and other videos here: http://streamskill.com/courses/getting-started-at-...

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